Privacy Policy
Last updated: [Insert Date]
1. Introduction
Welcome to The Stone Casa. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) and engage with our services.
2. Data we collect
We may collect the following types of information:
Personal Data: such as your name, email address, postal address, phone number, company name, billing/shipping information, when you place an inquiry, register for our newsletter, request a quote, or contact us.
Usage Data: details of your interaction with the Site, including your IP address, browser type, operating system, pages visited, time and date of visit, referral URL, and cookies or tracking technologies.
Cookies & Tracking Technologies: we use cookies and similar technologies to analyse website traffic, remember your preferences, and optimise your experience.
Third-Party Information: we may receive data about you from our business partners or marketing platforms (if you interact with us on social media, etc.).
3. How we use your data
We may use the information we collect for purposes such as:
To provide, maintain, and improve our website and services.
To process your inquiries, quotations, or orders.
To send you marketing communications (where you have opted in), newsletters, updates, promotions, and other information.
To monitor and analyse usage and trends, to track performance and usage of our services, and to improve our Site.
To respond to your comments, questions or requests, and provide customer service.
To detect, prevent and address technical or security issues.
To comply with legal obligations and enforce our rights.
4. Legal basis for processing (if applicable)
Where applicable (for users in jurisdictions such as the EU), our legal basis for processing your personal data may include:
Your consent.
The performance of a contract (either with you or with a company you represent).
Our legitimate interests (for example, operating and improving our business, marketing, analytics), balanced against your rights.
5. Disclosure of your data
We may share your personal information with:
Service providers, contractors or agents who perform services for us (e.g., website hosting, email delivery, analytics, customer service).
Business partners, affiliates or other entities in connection with fulfilment of services or products you requested.
Legal authorities or others if required by law, regulation, legal process or to protect our rights, privacy, safety or property (or that of others).
A buyer or other successor in the event of a merger, acquisition, reorganisation, sale of assets, or bankruptcy.
6. Cookies and other tracking technologies
We use cookies and similar technologies to track activity on our Site and hold certain information. Cookies help us remember your preferences and personalise your experience. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some portions of our Site.
7. International transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ. By using our Site, you agree to this transfer.
8. Data security
We take reasonable administrative, technical and physical measures to protect the personal data we collect. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
9. Data retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including to comply with legal, accounting or reporting obligations, or to resolve disputes. Retention periods vary depending on the nature of the data and purpose of processing.
10. Your rights
Depending on your jurisdiction, you may have rights such as:
Accessing the personal data we hold about you.
Requesting correction of inaccurate or incomplete data.
Requesting deletion of your personal data.
Withdrawing consent at any time (where processing is based on consent).
Objecting to or restricting certain types of processing.
